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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaslyn Lee

September 4, 2026

5  out of  5
rating by Jaslyn Lee
"Shane was very informative friendly and understood my needs.. Great service"
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ritchieclarkeable

September 4, 2026

5  out of  5
rating by ritchieclarkeable
"Marvelous young lady named Nicole, very friendly and well some. Too! A pleasure"
We responded:
"Thank you for the five-star review! We appreciate your business and look forward to working with you for years to come. "
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John Kosla

September 3, 2026

5  out of  5
rating by John Kosla
"Nicole is absolutely the best! She is extremely knowledgeable, professional, and incredibly helpful, but what really stands out is her kindness and wonderful demeanor. She makes the entire insurance experience feel easy and comfortable, and her customer service is never short of truly exceptional. You don’t come across people like Nicole every day. 10/10 customer service!!"
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Steven Buss

September 2, 2026

5  out of  5
rating by Steven Buss
"Lori helped me change cars on my policy"
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Nazanin Dayi

September 2, 2026

5  out of  5
rating by Nazanin Dayi
"Lori has been very helpful and professional every time she has helped me with my car insurance. She provides excellent customer service and is always kind and patient. Highly recommend her!"
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Lisy - Elizabeth Aviles

September 1, 2026

5  out of  5
rating by Lisy - Elizabeth Aviles
"Excelente servicio de Lori en State Farm. Fue muy profesional, amable y me guió claramente durante todo el proceso y el papeleo de mi accidente de auto. Hizo todo mucho más fácil y menos estresante. ¡La recomiendo totalmente!
Lori gracias por tu eficiencia, responsabilidad y trato humano. ¡Un servicio de primera!"
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Trish Celano

August 31, 2026

5  out of  5
rating by Trish Celano
"Renata Azizi’s State Farm team continues to provide excellent service! At the end of the day what matters most about insurance coverage is getting paid for a claim. I’m happy to say that our experience with that has been A+. We remain happy customers."
We responded:
"Trish, it means a lot to know our team has been there for you when you’ve needed us most! We know dealing with a claim can be stressful, so having a team you can count on makes all the difference. Thanks for trusting us with your insurance and taking the time to share your experience!"
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Sherry Folda

August 28, 2026

5  out of  5
rating by Sherry Folda
"Lori was so helpful with changes to our policy. Quick response time made everything a breeze!!"
We responded:
"Sherry, it sounds like Lori made those policy changes feel like no big deal! She was there to get everything handled efficiently and keep things moving. Thanks for recognizing her help and sharing your experience!"
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Nicco Smith

August 27, 2026

5  out of  5
rating by Nicco Smith
"Lori was amazing — professional, quick to respond, and full of great energy. Great minds truly think alike! She was wonderful to work with, and I appreciate everything she did. Thank you so much!"
We responded:
"Thank you, Nicco, for your kind words about Lori. It's great to hear that her professionalism and energy made a positive impact on your experience. We appreciate your feedback and look forward to assisting you in the future. "
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Nachi Alvarado

August 26, 2026

5  out of  5
rating by Nachi Alvarado
"Worked with Justin he was very helpful explained everything and answered all my questions very helpful!!"
We responded:
"Nachi, it sounds like Justin made sure you had the answers you were looking for! We’re glad he could take the time to go through your questions and make everything easier to understand. Thanks for sharing your experience—we’re always here if you need anything else!"
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Arthur Eld

August 26, 2026

5  out of  5
rating by Arthur Eld
"I called to see about switching my homeowners and car insurance. Shane Pilgrim took great care of me. He was very personable and professional. On top of all that, he saved me a bunch of money in the process."
We responded:
"Arthur, making the switch should feel worthwhile, and we’re glad Shane could help make that happen! It’s wonderful to know he was able to move your homeowners and car insurance over while helping you save money along the way. Thanks for choosing our team—we’re here whenever you need us!"
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Michael McManus

August 26, 2026

5  out of  5
rating by Michael McManus
"Shane Pilgrim is an excellent representative for State Farm. I appreciate his friendliness and professionalism!"
We responded:
"Thank you for recognizing Shane, Michael! We are pleased to hear that Shane's friendliness and professionalism left a positive impression. Our team is always available to assist with your insurance needs, so please feel free to reach out at any time."
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Alan Burton

August 26, 2026

5  out of  5
rating by Alan Burton
"Shane was very helpful in finding a new policy for my auto insurance. The price I paid was much cheaper . He always follow up with phone calls and text. I would highly recommend that you speak with Shane about your auto insurance. He explained your coverage so it easily to understand. Great job Shane."
We responded:
"Thanks for putting in a good word for Shane and our agency, Alan! It's great to hear that he was able to assist you in finding a more affordable auto insurance policy and that his explanations made your coverage easy to understand. Our team is always here to help with any of your insurance needs, so feel free to reach out anytime."
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Alex Patino

August 26, 2026

5  out of  5
rating by Alex Patino
"Mrs. Sepulveda provided outstanding support. Her professionalism & even more importantly the savings provided made my decisions to use State Farm for our vehicles & renters insurance extremely easy. I would absolutely recommend my family & friends to reach out to Renata's team at this State Farm location."
We responded:
"Alex, thanks for passing along your thoughts! We're delighted to hear that Mrs. Sepulveda's professionalism and the savings you received made your decision easy. Your recommendation means a lot to us, and we're here to assist with any of your insurance needs."
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Mike Cornacchia

August 22, 2026

5  out of  5
rating by Mike Cornacchia
"Emily and all of Renata‘s staff are very welcoming, knowledgeable, and take their time with you to make sure you leave with full understanding of your insurance and costs for what they provide. Would absolutely recommend them above anybody else in town!"
We responded:
"Thank you, Mike, for your recommendation and for highlighting the welcoming and knowledgeable service from Emily and the rest of our team. We're glad to hear that you felt well-informed about your insurance and costs. If you ever have more questions or need assistance, don't hesitate to reach out."
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Lorena Camacho

August 21, 2026

5  out of  5
rating by Lorena Camacho
"State Farm has been an excellent business partner for our company. Emily consistently provides fast, professional, and efficient service, and every COI request is handled promptly.

I truly appreciate her continued support with our vehicle fleet and her outstanding customer service."
We responded:
"Lorena, we really appreciate you sharing this! It’s wonderful to know Emily has been quick, dependable, and helpful when it comes to keeping your company’s vehicle fleet covered. Thank you for trusting our team with your business—we’re always here when you need us!"
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Angel Socarras

August 21, 2026

5  out of  5
rating by Angel Socarras
"My representative was Shane, and he was very fun to talk to and he saved me money"
We responded:
"Thanks for letting us know how your experience went, Angel! It's great to hear that Shane made the experience enjoyable and helped you save money. We're glad to have been able to assist with your insurance needs, and if you ever have more questions or need further assistance, feel free to reach out."
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Christopher Ryan

August 21, 2026

5  out of  5
rating by Christopher Ryan
"Shane pilgrim that represents State Farm for auto insurance handled my transaction with professionalism and courtesy and a lot of patience. Excellent service. Excellent employee"
We responded:
"Thanks for letting us know how things went, Christopher! It's great to hear that Shane provided you with professional and courteous service while handling your auto insurance needs. We appreciate your support and look forward to assisting you with any future insurance needs."
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Fernando Diaz

August 19, 2026

5  out of  5
rating by Fernando Diaz
"I spoke with Shane at State Farm for renters insurance and he was able to get me an insane savings and coverage for that and even my car insurance. I would highly recommend to any of my friends or family to make the swap. He was also well spoken and professional. 10 out of 10 customer service from this experience."
We responded:
"Fernando, this is fantastic! Thanks for your recommendation and for sharing your experience with Shane. It's great to hear that he was able to provide you with significant savings and excellent coverage for both your renters and car insurance. Our team is dedicated to delivering professional and top-notch customer service, and we're delighted that Shane met your expectations. If you or your loved ones ever need assistance with insurance, feel free to reach out."
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Eric Steiner

August 18, 2026

5  out of  5
rating by Eric Steiner
"Lori was Awesome! She took her time with me and was very pleasant as we waited together on hold to get to the correct person to answer a few questions. Highly Recommend!"
We responded:
"Eric, thanks so much for the recommendation! It means a lot to our team. It's great to hear that Lori was able to assist you so effectively and make the process more enjoyable, even while waiting on hold. Our team is always here to help with any of your insurance needs, so feel free to reach out anytime."
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Lourdes “Luly” García

August 17, 2026

5  out of  5
rating by Lourdes “Luly” García
"Shane was very patient and very helpful."
We responded:
"We're glad to hear that Shane was patient and helpful during your experience with our agency. If you ever have more questions or need assistance with your insurance coverage, don't hesitate to reach out. Thank you for your feedback, Lourdes “Luly” García! "
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Gloria Padawer

August 12, 2026

5  out of  5
rating by Gloria Padawer
"Shane is knowledgeable and professional and he is a very respectful and responsive agent"
We responded:
"Gloria, it sounds like Shane’s expertise really stood out during your experience! We’re pleased his knowledge and professionalism helped make such a positive impression. Thank you for taking the time to recognize him and share your feedback with us!"
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chandra apple

August 12, 2026

5  out of  5
rating by chandra apple
"I had a great experience working with Renata Azizi at Shane Pilgrim. Renata helped me find the best auto and home insurance policies for my needs. He took the time to clearly explain all the coverage options, benefits, and important details, which made the whole process easy to understand.

I really appreciate his patience, knowledge, and professionalism. He made sure I was comfortable with my coverage and helped me make the right decisions. I highly recommend Renata to anyone looking for auto or home insurance. Excellent service!"
We responded:
"This is a wonderful review to receive, Chandra! It's fantastic to hear that we were able to assist you in finding the right auto and home insurance policies and that our explanations made the process clear and straightforward. We truly appreciate your recommendation and are here to help with any future insurance needs you may have."
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Kyle Weston

August 4, 2026

5  out of  5
rating by Kyle Weston
"I had an outstanding experience working with Emily. I needed coverage quickly for a high-value vehicle titled under my LLC, and several other insurance companies either could not insure it correctly or quoted extremely high commercial rates. Emily took the time to understand how the vehicle would actually be used, worked through the details, and found a solution that was both properly structured and reasonably priced. She even stayed late to make sure the policy was bound and I had the proof of insurance needed to complete the purchase. She was knowledgeable, patient, responsive, and genuinely helpful throughout the entire process. I highly recommend Emily and her State Farm office, especially for business owners with more complicated insurance needs."
We responded:
"Thank you for your detailed feedback, Kyle. It's great to hear that Emily was able to assist you with your high-value vehicle insurance needs and provide a well-structured and reasonably priced solution. We're glad she could offer the support you needed, especially with the complexities involved. If you ever have more insurance questions or needs, feel free to reach out to our team."
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Cindy Allen

August 3, 2026

4  out of  5
rating by Cindy Allen
"Shane Missouri informative friendly and helpful and thank you for lowering my auto insurance and bringing me back to State Farm"