Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nahyua Muniz

Nahyua Muniz

October 4, 2024

1  out of  5
rating by Nahyua Muniz
"This insurance agent has issued 6 policies with my address. Quit using my address!"
Profile photo of Ann Owens

Ann Owens

October 3, 2024

5  out of  5
rating by Ann Owens
"I was in a state of sticker shock from my latest auto insurance quote so I contacted State Farm agent Susu Rodriguez who had given me quotes in the past. I was so very pleased that she was able to thoroughly explain every line item of the coverage and my final quote saved me over $300.00. Needless to say I was overjoyed and this savings will help me greatly as I am on a tight fixed budget. Kathleen R."
Profile photo of Alexander Reverol

Alexander Reverol

September 30, 2024

5  out of  5
rating by Alexander Reverol
"Excelente atención.. Calidez y Empatía absoluta."
Profile photo of Joe Johnson

Joe Johnson

September 27, 2024

5  out of  5
rating by Joe Johnson
"Susa Rodriguez was extremely helpful and thorough."
We responded:
"Joe, Thank you so much for the five-star review. We appreciate your business! -Renata "
Profile photo of L2P2H

L2P2H

September 26, 2024

1  out of  5
rating by L2P2H
"Rates keep going up without any changes or accidents. Been with this insurer more than 5 years. Customer service is a joke. Keep telling me to contact my agent but can never get in contact with her during business hours. By the time she contacts me I already have went ahead and paid the policy. Maybe thats the strategy. After calling again in regards to my bill increasing yet again, I was advised to change my agent. Transferred to one person after another. All avenues ending with the same result."
We responded:
" Dear State Farm customer, I am sorry to hear about the customer service (or lack thereof) that you have received in your experience with State Farm. I would like to clarify as to whom this review is intended. I believe you might be posting on your new agent's profile if you recently switched agents, in which case I would kindly request that you reconsider your review. While rates have been going up significantly in the last couple of years, our office does not conduct business in the manner described above. We are unable to contact you since we could not identity who you are from your google profile name, so please reach out to us at 407 936 1060 to further discuss. Sincerely, -Renata "
Profile photo of Kenneth Li

Kenneth Li

September 25, 2024

5  out of  5
rating by Kenneth Li
"Thank you Susu Rodriguez! I'm the type who dread the dentist, paying taxes, and talking to insurance agents. Susu changed my mind, and made the process seamless and painless. What's even better? She knew what she was talking about and saved me money, too. Love it!"
We responded:
"Kenneth, We hear you! Insurance can often be confusing and difficult to understand. While important, our goal is to simplify the process and the concept so you can get the coverage you need minus the frustration. Being able to save you money in the process is the cherry on top. Thank you for trusting Susu with your insurance. We appreciate your business! -Renata "
Profile photo of Victoria Hill

Victoria Hill

September 25, 2024

5  out of  5
rating by Victoria Hill
"SuSu was the best. She was thorough and very informative. She followed through with me and was always able to answer my questions. I look forward to being a customer of State Farm with SuSu! Thank you!"
We responded:
"Victoria, Thank you for the kind words! Susu loves to take great care of our customers. We look forward to serving you for years to come! -Renata "
Profile photo of dmerrit144

dmerrit144

September 24, 2024

5  out of  5
rating by dmerrit144
"Amazing customer service from Emily Sepulveda with Renata Azizi- State Farm. She was very pleasant and helpful with an update I had to make with my policy."
We responded:
"So glad to hear that you appreciated Emily's pleasant and helpful demeanor. Emily takes great pride in providing the best customer service possible to all our customers. We appreciate your business! -Renata "
Profile photo of Greg Silver

Greg Silver

September 24, 2024

5  out of  5
rating by Greg Silver
"I spoke with Emily on the phone and she was friendly, efficient, and very helpful. She was a pleasure to work with!"
Profile photo of Andrew Florentino

Andrew Florentino

September 16, 2024

5  out of  5
rating by Andrew Florentino
"Emily was AWSOME helping me with my auto policy!"
We responded:
"Andrew, Thank you for the kind words! Emily takes a lot of pride in delivering great customer service - thank you for choosing us! -Renata "
Profile photo of Joshua Pierre-Louis

Joshua Pierre-Louis

September 13, 2024

5  out of  5
rating by Joshua Pierre-Louis
"Opening my Renters Insurance policy was very easy/straightforward with the help of Susu at Renata. She helped me to understand what the policy entailed as well as ways to save on the cost!"
We responded:
"Joshua, We are happy to hear that the process of getting renter's insurance in place went smoothly for you! Thank you for choosing Renata Azizi State Farm! -Renata "
Profile photo of Leonardo Bayona

Leonardo Bayona

August 31, 2024

5  out of  5
rating by Leonardo Bayona
"I'm in the process of moving to FL, Susu Rodriguez did an amazing job and was so helpful on getting what we needed for our move. We received an incredible customer service. Thank you Susu!"
We responded:
"Leonardo, We know moving can overwhelming - I am so glad to hear that we were able to help with this process. Welcome to sunny Florida and thank you choosing Renata Azizi State Farm! -Renata "
Profile photo of Tara Stewart

Tara Stewart

August 28, 2024

5  out of  5
rating by Tara Stewart
"I have never had sometime take so much time and have so much patience to help me address this issue. Aboslutely AMAZING!!! I got so much help above and beyond and wish everyone could receive the amazing customer service i did!!!"
We responded:
"Tara, Thank you so much for showing your appreciation! We love to hear that our efforts are appreciated. Welcome to our State Farm family! -Renata "
Profile photo of Annie García Rivera

Annie García Rivera

August 24, 2024

5  out of  5
rating by Annie García Rivera
"Excelente servicio, agradecida por su esfuerzo y el trabajo que hacen para siempre complacer al cliente. Recomendado 100%"
We responded:
"Annie, Gracias por sus comentarios positivos. Nos esforzamos por brindar un excelente servicio al cliente. -Renata"
Profile photo of Paul Phillips

Paul Phillips

August 22, 2024

5  out of  5
rating by Paul Phillips
"I'm so glad I talked with my agent at state farm before switching insurance...she was very professional about explaining my coverages versus the coverage the other insurance was offering me...thank you"
We responded:
"Paul, Thank you for allowing us to take a moment to compare and review your coverages. We appreciate the opportunity to retain your business! -Renata "
Profile photo of Gary White

Gary White

August 21, 2024

5  out of  5
rating by Gary White
"I called Renata Azizi State Farm and spoke with a woman named Emily. I wanted to lower my car insurance. Emily was very helpful in explaining some things to me and did a great job of getting my monthly payment to an acceptable price point. To be honest, I was ready to look for a new insurance company even though I have been with State Farm for a significant period of time. Emily’s patience and professionalism made a strong impression. Because of her I am still a State Farm customer. THANK YOU, EMILY!!!"
We responded:
"Greg, I am so glad to hear that Emily was able to adjust your policies to manageable price point. We look forward to serving you for many years to come! Thank you for choosing to stay with us - we appreciate your business. -Renata "
Profile photo of Bruno Figueiredo

Bruno Figueiredo

August 19, 2024

5  out of  5
rating by Bruno Figueiredo
"The best team for insurance. Very special service"
We responded:
"Bruno, Thank you so much for the kind words! We appreciate your business. -Renata "
Profile photo of Charles C

Charles C

August 16, 2024

5  out of  5
rating by Charles C
"My wife and I had a great customer service experience. Calling your car insurance company is never one of the top things people want to do. But they were so helpful and everything worked out perfectly. Highly recommended. :-)"
We responded:
"Charles, I am so glad to hear that your experience was a pleasant one! Your recommendation means the world to us. -Renata "
Profile photo of Patricia Neidhardt

Patricia Neidhardt

August 13, 2024

5  out of  5
rating by Patricia Neidhardt
"Great personal service! Very patient and friendly."
We responded:
"Hi Patricia, Thank you so much for the five-star review and for your business! -Renata "
Profile photo of Tony Sharkey

Tony Sharkey

August 13, 2024

5  out of  5
rating by Tony Sharkey
"Very polite and responsive. Nice to do business with. Nice staff and office."
We responded:
"Tony, Glad to hear that you found our team to be pleasant to do business with. We appreciate you trusting us with your insurance needs and we look forward to serving you for years to come. -Renata"
Profile photo of Shawn

Shawn

August 12, 2024

5  out of  5
rating by Shawn
"Absolute pleasure to deal with, the entire process was very easy."
We responded:
"Shawn, Thank you for the positive feedback! We always strive to make the insurance process manageable and pleasant. We appreciate you choosing us! -Renata "
Profile photo of Kao D

Kao D

August 10, 2024

5  out of  5
rating by Kao D
"Had to make a change to my policy today and spoke to Emily. She was great, responsive, and clarified all my questions!"
We responded:
"Kao, I am so pleased to hear that you found Emily to be helpful when you needed us. We appreciate your business and look forward to serving you for years to come! -Renata "
Profile photo of Laxman Kiran Seedabathula

Laxman Kiran Seedabathula

August 9, 2024

5  out of  5
rating by Laxman Kiran Seedabathula
"I had the pleasure of working with Sara R Franca De Andrade and Susu Rodriguez to find the best insurance policies for both my home and auto needs, and I couldn’t be more satisfied with the experience. From the start, they were attentive, professional, and truly dedicated to finding the right coverage for me at the best possible rates. Sara and Susu took the time to understand my specific requirements and provided me with clear and comprehensive options. Their expertise and attention to detail made the entire process smooth and stress-free. They were always available to answer my questions and went above and beyond to ensure I was getting the best possible deal. Thanks to their hard work, I now have excellent coverage for both my home and auto at a price that fits my budget. I highly recommend Sara and Susu to anyone looking for top-notch service and great insurance coverage. Their commitment to their clients is outstanding, and I am truly grateful for their assistance."
We responded:
"Laxman, Thank you so much for the glowing review of our team! We understand that everyone is unique and do our very best to make sure you get the coverage you that is right for you. Thank you for choosing to do business with us and we look forward to serving you for many more years to come! -Renata "
Profile photo of Kerem Price

Kerem Price

August 9, 2024

5  out of  5
rating by Kerem Price
"We have been with State Farm for years and have been so pleased with our services. Emily is so kind and patient. We appreciated her advice and her help today."
We responded:
"Kerem, I am so pleased that you have enjoyed working with Emily. We appreciate your business over the years - thank you for choosing us! -Renata "
Profile photo of Peter Galera

Peter Galera

July 31, 2024

5  out of  5
rating by Peter Galera
"Thank you to Renata Azizi State.! Emily assistance and guidance with all of our questions and concerns when it came to our insurance. She made sure we were adequately covered!"
We responded:
"Peter, Thank you so much for the feedback. We appreciate your business and your trust in us for your insurance needs! -Renata "